Products must be returned within 30 days of purchase. If you are not satisfied with your device, let us know and we will refund you in full. Data packages can be refunded for time remaining if SIM cards are returned. Products must be returned fully intact with all packaging and no damage.
IMPORTANT: Contact us for return first, DO NOT send the product back without a return authorization!
Either submit a Return request using the website form: Return Request Form
via email [email protected]
Please include the following information:
- Order number
- Full name, mailing address and email address
- Product being returned
- Reason for return
We will contact you with further instruction. Please allow 2-3 weeks for us to process returns.